Keys to Customer Centricity with Follow Up Boss Co-Founder Dan Corkill

Dan Corkill

Your customer is your North Star.

They're the reason you're in business.

They're your source of revenue and referrals.

You may have other motivations and goals for yourself and your team, but none of it happens if we don’t attract the right people and deliver exceptional customer experience.

So how do you build a customer-centric culture and how do you sustain and protect it for years to come?

For ideas, go inside the company and culture that brings Real Estate Team OS to life every week! And get warmed up for the Techtember series that kicks off next week.

Learn about tech, teams, customer centricity, and customer-led education with Follow Up Boss Co-Founder and CEO Dan Corkill!

Watch or listen to Ep 040 with Dan Corkill for insights into:

• Attracting agents, staff, and consumers alike to your experience by being thoughtful and intentional
• The self-enforcing dynamics of a strong company culture
• Ways to decide - as your business is growing - who to hire and when (in short: look for where the pain or bottleneck is)
• How Dan decided to focus and niche down to serve the real estate community
• How the puzzle of online leads became an opportunity for teams and a problem to solve
• The big difference between AI and automation (and how both are useful)
• A quick preview of who and what is ahead in the Techtember series of this show
• Staying focused on your customer, not your product, by investing in customer-led education

For Dan’s responses to our three pairs of closing questions, check out this Fireside Chat at FUBCON 2023: https://youtu.be/ad-_sgeko6s?feature=shared&t=2315

Watch this episode with Follow Up Boss Co-Founder Dan Corkill:

Listen to this episode with Follow Up Boss Co-Founder Dan Corkill:

Follow Up Boss:
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